Skip to main content

Submit a request
Sign in

Sign in
Submit a request

Alfred Solutions Desk
Installation and Troubleshooting

Articles in this section

Handing Switch
What should I do if I forget my Master PIN Code?
What should I do if I forget my PIN code?
Why are my batteries leaking into the lock?
What should I do if my lock does not respond?
What should I do if my lock crashes?
What can I do if the batteries die and I do not have extras on hand?
What does it mean when I see a red battery symbol on the touch panel?
Why does my lock alarm after unlocking with the thumb turn?
My lock has an audible alarm after I input the PIN code.

See more

Is my door suitable for installation?

Blair

April 02, 2019 10:36 Updated

The DB series can be installed on any door between 35 - 50 mm thick.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

My override key is unable to unlock my lock.

Comments

0 comments

Please sign in to leave a comment.

Alfred Solutions Desk