If your Alfred is not locking, please try the following steps:
- Manually lock the bolt using the thumb turn. If the door locks, go to Step 2.
- Press and hold any key on the keypad to check if the motor works. If the door locks, proceed to Step 3.
- Check if the strike plate has been installed properly.
If at any point during this process your Alfred still does not lock, please reinstall the lock following the installation guide.