Where can I order replacements for lost parts? Blair April 10, 2019 19:44 Updated Please contact the retailer from whom you purchased the lock, or contact us directly at email@example.com. Related articles How do I use the one-touch unlock functionality? Can I keep my existing mechanical deadbolt installation with my Alfred DB series lock? How do I restore my Alfred DB series to factory settings? Comments 0 comments Please sign in to leave a comment.