Where can I order replacements for lost parts? Blair April 10, 2019 19:44 Updated Please contact the retailer from whom you purchased the lock, or contact us directly at firstname.lastname@example.org. Related articles Can I keep my existing mechanical deadbolt installation with my Alfred DB series lock? Can I change the backset on the Alfred DB series? What weather conditions / environments are optimal for Alfred? Which Z-Wave hubs work with Alfred's Z-Wave module? Is my Alfred DB series Smartlock waterproof? Comments 0 comments Please sign in to leave a comment.