Where can I order replacements for lost parts? Blair April 10, 2019 19:44 Updated Please contact the retailer from whom you purchased the lock, or contact us directly at firstname.lastname@example.org. Related articles Can I change the backset on the Alfred DB series? How do I use the one-touch unlock functionality? What weather conditions / environments are optimal for Alfred? Can I keep my existing mechanical deadbolt installation with my Alfred DB series lock? How to Contact Alfred's Solutions Desk Comments 0 comments Please sign in to leave a comment.