What if I lose my cell phone? Blair April 10, 2019 20:28 Updated If you lose your cell phone, simply log in to your Alfred account using another phone, then contact us at email@example.com. Related articles How to Contact Alfred's Solutions Desk Why does my Alfred not automatically lock after closing the door? What features are included with the Alfred Z-Wave lock? How do I use the one-touch unlock functionality? How do I restore my Alfred DB series to factory settings? Comments 0 comments Please sign in to leave a comment.