What if I lose my cell phone? Blair April 10, 2019 20:28 Updated If you lose your cell phone, simply log in to your Alfred account using another phone, then contact us at firstname.lastname@example.org. Related articles How to Contact Alfred's Solutions Desk What features are included with the Alfred Z-Wave lock? Why does my Alfred not automatically lock after closing the door? How do I restore my Alfred DB series to factory settings? How do I use the one-touch unlock functionality? Comments 0 comments Please sign in to leave a comment.