What if I lose my cell phone? Blair April 10, 2019 20:28 Updated If you lose your cell phone, simply log in to your Alfred account using another phone, then contact us at firstname.lastname@example.org. Related articles How to Contact Alfred's Solutions Desk Why does my Alfred not automatically lock after closing the door? What features are included with the Alfred Z-Wave lock? What should I do if my lock does not respond? My lock has an audible alarm after I input the PIN code. Comments 0 comments Please sign in to leave a comment.