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  1. Alfred Solutions Desk
  2. General Information

General Information

  • How to Contact Alfred's Solutions Desk
  • What features are included with the Alfred Z-Wave lock?
  • Which Z-Wave hubs work with Alfred's Z-Wave module?
  • What wireless functions does Alfred support?
  • How many scheduled PIN Codes can I create?
  • How many users can receive a Bluetoothâ„¢ key?
  • How do I use the one-touch unlock functionality?
  • Will my lock be unpaired with my Z-Wave hub if it resets my lock to factory settings?
  • Will my lock be unpaired with the Alfred app if it is reset to factory settings?
  • What kind of key blank should I use if I need more keys?
  • What purpose is the button on the back of the Alfred lock?
  • What does Bluetoothâ„¢ "enabled" and "disabled" mean?
  • How do I delete a User PIN Code?
  • How do I enable privacy mode?
  • What is the DB series' battery life?
  • What batteries does the DB series' locks use?
  • How do I pair my lock with the Alfred app?
  • How do I check the status of my DB series lock?
  • How do I change the Master PIN Code?
  • How do I delete a User PIN Code?
  • How many digits are required for my PIN Code?
  • How many different PIN Codes can the DB series store?
  • What is PIN Visual Protection?
  • How do I add User PIN Codes?
  • How do I change the open direction of my Alfred DB series lock?
  • Is my Alfred DB series Smartlock waterproof?
  • What weather conditions / environments are optimal for Alfred?
  • Where can I order replacements for lost parts?
  • Can I change the backset on the Alfred DB series?
  • Can I keep my existing mechanical deadbolt installation with my Alfred DB series lock?
Alfred Solutions Desk