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  1. Alfred Solutions Desk
  2. Installation and Troubleshooting

Installation and Troubleshooting

  • Handing Switch
  • What should I do if I forget my Master PIN Code?
  • What should I do if I forget my PIN code?
  • Why are my batteries leaking into the lock?
  • What should I do if my lock does not respond?
  • What should I do if my lock crashes?
  • What can I do if the batteries die and I do not have extras on hand?
  • What does it mean when I see a red battery symbol on the touch panel?
  • Why does my lock alarm after unlocking with the thumb turn?
  • My lock has an audible alarm after I input the PIN code.
  • The thumb turn does not work.
  • Why is Alfred failing to lock?
  • Why does my Alfred not automatically lock after closing the door?
  • My override key is unable to unlock my lock.
  • What should I do if I lose my override key?
  • What if my Bluetoothâ„¢ share link is invalid?
  • How long does a Bluetoothâ„¢ share link last?
  • What happens if I cannot find my lock on the Alfred app?
  • What if I lose my cell phone?
  • How do I restore my Alfred DB series to factory settings?
  • What tools do I need to drill holes?
  • What tools do I need for a standard installation?
  • Do I need to drill holes in my door?
  • Is my door suitable for installation?
Alfred Solutions Desk